Privacy Policy
How this website handles enquiry information.
Information we collect
When you submit an enquiry, this website may collect your name, mobile number, optional email address, the service you ask about, and your message.
How information is used
Information is used to respond to your request, follow up on the enquiry, and maintain basic service records. Do not submit medical reports, identity documents, or detailed medical histories through the general enquiry form.
Access and security
Enquiry records should be accessible only to authorized staff. The website operator should apply appropriate security controls and retention practices, and respond to privacy requests as required by applicable law.
Third-party services
Links to WhatsApp or other third-party websites are governed by those providers' own privacy terms. Do not share sensitive information unless necessary and appropriate.
This is a starter policy and should be reviewed and customized for the laboratory's actual practices and applicable requirements before launch.